At Eco Flow Bin Africa, we stand behind the quality of our products and aim to give our customers complete peace of mind.

Warranty Coverage

• All new products sold by Eco Flow Bin Africa come with an 18-month manufacturer’s warranty against defects in materials and workmanship, unless otherwise stated.
• Used and reconditioned items are inspected and tested but carry a limited warranty specific to the product category.

What’s Included

• Repair or replacement of faulty parts due to manufacturing defects.
• Exchange of defective products within the warranty period (subject to terms and availability).

What’s Not Covered

• Normal wear and tear, misuse, or damage caused by incorrect handling or installation.
• Modifications or repairs made by unauthorized parties.
• Damage resulting from neglect, accidents, or improper storage.

How to Claim

• Contact our support team via email at sales@ecobinafrica.co.za with your order ID, proof of purchase, and photos of the product issue.
• Our team will assess the claim and advise on repair, replacement, or refund options where applicable.

At Eco Flow Bin Africa, your satisfaction is our priority. We’re committed to delivering high-quality, durable, and reliable liquid storage and transfer solutions backed by service you can trust.