At Eco Bin Africa, we stand behind the quality of our products and aim to give our customers complete peace of mind.

Warranty Coverage

• All new products sold by Eco Bin Africa come with an 18-month manufacturer’s warranty against defects in materials and workmanship, unless otherwise stated.
• Used and reconditioned items are inspected and tested but carry a limited warranty specific to the product category.

What’s Included

• Repair or replacement of faulty parts due to manufacturing defects.
• Exchange of defective products within the warranty period (subject to terms and availability).

What’s Not Covered

• Normal wear and tear, misuse, or damage caused by incorrect handling or installation.
• Modifications or repairs made by unauthorized parties.
• Damage resulting from neglect, accidents, or improper storage.

How to Claim

• Contact our support team via email at sales@ecobinafrica.co.za with your order ID, proof of purchase, and photos of the product issue.
• Our team will assess the claim and advise on repair, replacement, or refund options where applicable.

At Eco Bin Africa, your satisfaction is our priority. We’re committed to delivering high-quality, durable, and reliable liquid storage and transfer solutions backed by service you can trust.